COVID 19 Policy

Our COVID 19 "Fairs Fair" Policy

Although the current government restrictions prevents us from hiring out our campers for holidays, we’re still o able to help via phone and email to help you plan your next adventure for when it is safe to do so.

 

We hope to welcome you back shortly and are currently taking booking for May 1st 2021 and beyond.

 

Book and Travel with Confidence we know these times are uncertain, so to give you peace of mind, we have updated our booking, hygiene and cancellation policies so that you can book your 2021 or 2022 campervan holiday with confidence.

 

COVID 19 Book with Confidence guarantee...

Our COVID19 Book with Confidence guarantee is valid for all bookings made from Saturday 1st May 2020 and guarantees:

free date changes

or

a campervan hire voucher

or

a full 100% no quibble refund if:

The UK government impose restrictions causing the closure of our business when your collection is due to take place.

The UK governments introduce non-essential travel restrictions over the dates of your rental.

 

We have also relaxed our general cancellation terms and conditions and waived our booking amendment fee in the event that you wish to cancel or change your booking outside of this.

 

Please see our terms and conditions for more information.

 

No booking amendment fees:

If you need to change your rental dates, duration or pickup location, we offer complete flexibility to amend your booking.

 

If your new trip costs more than your original booking, simply pay the balance to get booked in. 

 

As a token of good will, we will contribute half! You can't say fairer than that!

Flexible payment terms:

 

To help in these difficult times, we no longer require payment in full upfront at the time of booking.

We require a 25% deposit, to secure your hire and then pay an additional 25% 28 days prior to pick up & the balance is due either on the day or the day before.  We may also be able to offer interest free payments if you book up to 12 months in advance.

Hygiene Measures

Following Government guidelines We have changed the way we prepare our van for hire.  We maintain very high standards for campervan cleanliness.

Holidaying in your ‘home on wheels’ makes it easy to stay safe and maintain social distancing, both on the road and at campsites.

 

The safety of our guests and the community at large is our utmost priority and we have taken extra steps to provide protection both at during the collection handover and on the road. These include:

  • Online booking and payments

  • Covid secure workplaces in line with Government procedures

  • Social distancing & personal protective equipment

  • Limited contact vehicle collection & returns

  • Campsite guides provided with all rentals to ensure guests have safe, socially distanced places to go on your road trip

  • Deep cleaning of vehicles including interior surfaces, appliances, floors, drivers cab, kitchen utensils, keys, extra items and vehicle exteriors all washed with professional cleaning materials

  • Increased hand sanitising facilities

 

We are working on Live Availability & Pricing!

 

If you are ready to plan your post lockdown VW Campervan holiday, you can do so directly on our website.

 

Our vehicles come fitted with cooking, living, sleeping and heating facilities making them suitable for use all year round.

We look forward to welcoming you back very shortly!